|  June 
                  30, 1999  
                   Nitin 
                    Patel 
                  RE: Zircon 
                    Industries, Inc. 
                  Dear Mr. 
                    Patel: 
                  I have 
                    recently learned about your interest concerning Zircon Industries. 
                  Let me 
                    give you a brief history of this Departments relationship 
                    with Zircon. There are a few points which I feel bear enumerating. 
                    As the City of New York Department of Environmental Protection 
                    we are constantly looking forward, researching the latest 
                    in technology to better provide such a vital service. In such 
                    a large municipality as New York, products are required to 
                    work under the most extreme conditions and at great volume. 
                    Zircon has been an instrumental force in helping to provide 
                    product that help us achieve our goal. 
                  We have 
                    purchased Zircon products since 1991 and their Technical, 
                    Sales and Support Staff are considered one of the best in 
                    the industry. 
                  Since 
                    the early 90's our Sewer Maintenance Division has been using 
                    GTD-700 as a routine enzyme for all NYC Sewers. This product 
                    has always performed extremely well under such harsh conditions 
                    reducing grease build-up and preventing costly sewer back-ups. 
                  We have 
                    recently worked with Syd Zinamon and the Technical Staff on 
                    a chronic problem concerning some extremely difficult sewer 
                    back-ups requiring a liquid degreaser. The heavy grease volume 
                    in our restaurant area continue to pose a problem for any 
                    product on the market. Unique to NYC, such a large concentration 
                    of restaurant in such a small area provide the perfect testing 
                    ground for degreasing products. 
                  Zircon 
                    has provided a product which eliminated the chronic grease 
                    build-up, a liquid emulsifier (Super Orange Degreaser) which 
                    has become part of our standard specification. This product 
                    reacts extremely quick - saving manpower time and efforts 
                    to concentrate on other issues. 
                  Towards 
                    this end, I can only say that Zircon Industries will provide 
                    you with the product and technical staff that will allow you 
                    to accomplish your goals. 
                  If you 
                    have any questions you would like to ask, please don't hesitate 
                    to call. 
                  Sincerely, 
                  
                    
                  Vito M. 
                    Pagano  
                    Administrative Supvr. N.Y.C.Department of Environmental 
                    Protection Bureau of Water and Sewer Operations  
                    1201 Metropolitan Avenue  
                    Brooklyn, NY 11237  
                    (718 - 366-3322) 
                  
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